1. How do your apparel products fit?

Our apparel is designed to offer a comfortable and stylish fit. If you’re not familiar with our products, or if it's been a while since you last ordered from us, we recommend measuring a T-shirt you already own (laid flat) and comparing its measurements to our size chart. This will help you determine which fit and size will work best for you.

2. What materials are your T-shirts made of?

Our T-shirts are made from 100% high-quality cotton, ensuring softness and durability.

3. How do I choose the right size?

We provide detailed size charts on each product page. To find your perfect fit, measure a T-shirt you already own and compare its measurements to our size guide. This will help you select the correct size.

4. What are the care instructions for your apparel?

To keep your Tee Utopia apparel looking its best, follow these care instructions:

Wash items inside out to protect the print.

Use cold water to prevent shrinking and fading.

Tumble dry on low heat or hang dry.

Avoid using bleach and do not iron directly on printed designs.

5. Are your T-shirts pre-shrunk?

Yes, our T-shirts are pre-shrunk to minimize shrinkage after washing. However, following our care instructions will help maintain their fit and quality over time.

6. Do your products have any special features?

Yes, our apparel features high-quality prints and durable stitching. Our T-shirts are designed for everyday comfort.

7. Can I get more information on a specific product?

Of course! Each product page includes detailed information about materials, sizing, and care instructions. If you have any further questions, feel free to contact our customer support team.

1. Why is my credit card being declined?

The most common reason for a credit card being declined is information being entered incorrectly. Please confirm that all information submitted is an exact match for your credit card, including the billing address that your bank has on record for you.

2. Do you offer price adjustments?

Unfortunately, if you recently placed an order and we are now running a sale, we are not able to issue a refund for the change in price. Future sales/promotions cannot be applied to past orders. Coupons can only be applied to an order during the time of purchase.

3. I didn't receive an order confirmation email. Did my order go through?

If you haven't been able to find your order confirmation in your inbox, be sure to check your spam folder! If you have checked your spam folder and are still not seeing a confirmation, please contact our customer service team as something may have gone wrong with your order.

4. Is my credit card transaction secure?

We use industry-standard SSL (secure sockets layer) encryption for all credit card information. Feel free to click on the security icons during the checkout process to verify that your information is safe.

1. Shipping Policy

Most of our orders are processed and shipped within 24-48 hours. However, it can take up to 3 business days to print and process your order before shipping. Once your order is dispatched, you’ll receive a confirmation email with a tracking number.

2. Shipping Insurance

To protect against potential issues during transit, we offer shipping insurance. This coverage ensures that if your package is lost or damaged, we'll replace your order at no additional cost.

3. Do you ship internationally?

Currently, we only offer shipping within the USA.

4. How long will it take to receive my order?

Our items are made to order, so most orders are shipped within 48 hours. However, please allow up to 3 business days for printing and processing. Orders placed after 5:00 P.M. PST will begin processing the next business day.

5. What should I do if my order seems to be lost?

If you suspect your order is lost, we’re here to help. Please contact us with your order details so we can investigate.

6. What if my tracking status shows "Return to sender"?

If your package is returned to us, it may be due to an error at the post office or an issue with the delivery address. Your package will be returned to our facility, and we will work to resolve the issue and reship your order.

7. Will my order be shipped in one package?

Yes, your order will always be shipped in a single package. If you have any questions about your shipment, you can track your order by navigating to the "Order Tracker" tab on our website. Simply enter your order number, email/phone number, or tracking number to view your shipment details.

8. Can I modify or cancel my order?

Once an order is placed, it is sent directly to production and cannot be changed or canceled. If you need assistance, please contact us as soon as possible.

1. What happens if I receive a damaged or incorrect product?

Our team is committed to resolving any issues with your order. If you receive an item that is damaged or incorrect, please contact customer service within 14 days from the date of delivery. Include photos of the damaged or incorrect item to help us resolve the issue quickly.

2. My tees have an odor. Is this normal?

Yes, this is normal. The majority of our products are printed using Direct-To-Garment (DTG) printing, which requires a liquid treatment application. This treatment can leave a slight odor, but it is harmless and will wash out after the first wash.

3. Returns and exchanges policy.

Due to the custom printing and limited edition nature of our products, all sales are final. Please consult the size chart (available on all product pages) before purchasing to ensure the correct fit. If you receive a damaged or incorrect product, please contact customer service within 14 days for assistance with a replacement.

1. Can I use multiple discount codes on a single order?

Unfortunately, only one discount code can be applied per order.

2. My discount code isn't working – what should I do?

No worries, we can troubleshoot this!

• Ensure the code is entered accurately—typing it in manually rather than copying and pasting can sometimes resolve issues.
• Double-check if the code is case-sensitive and input it accordingly.
• If you're still having trouble, please contact our customer support team for further assistance.

1. How do I update my account details?

To update your billing or shipping address, or to change your name on your account, follow these steps:

1. Log into your account.
2. Go to "Account Details" or "Manage Addresses" to make changes.
3. Save your updates once you have made the necessary changes.

2. How can I create a new account?

Creating an account is easy! Click on the "Account" button at the top of the page.

3. What should I do if I need to change my password?

If you need to reset your password, log out of your account first. Go back to the login page and click the "Forgot Password" link. Follow the instructions provided to set a new password.